Healthcare Administration
Practice Management
How to Take Customer Service in Your Medical Practice to the Next Level
Maintaining a level of outstanding customer service throughout a patient’s visit plays a critical part in retaining loyal patients as ...
Legal
Changes in Pennsylvania Law Eases Countersignature Requirements for Physician Assistants
By Anna Bamonte Torrance Recent amendments to the Pennsylvania Medical and Osteopathic Practice Acts have changed the supervisory physician’s countersignature ...
Legal
Severance Agreements May Go Too Far
By Beth Slagle Earlier this year, a former case manager at a Lehigh Valley hospital sued her employer for age ...
Legal
Healthcare Workers Under the Influence
By Elaina Smiley In January 2014, patients slapped a Dallas hospital with a lawsuit after a neurosurgeon, accused of drug ...
Legal Nursing
Pennsylvania Senate Bill Proposes Independent Practice of Certified Nurse Practitioners
By Anna Bamonte Torrance The ever increasing demand for primary care services, fueled by an aging population, longer life expectancies ...
Staffing & Consulting
Heal With the Pill?
By Nick Jacobs Last weekend a friend of mine showed me a paper that had been written by a brilliant, ...
Staffing & Consulting
Staff Training & Pest Control
How to train your staff to be your first line of defense against the threat of pests By Hope Bowman ...
