Patient Experience
Patient Care
Customer Interaction Management: Why You Need to Focus On It
By Alex Bäcker, Ph.D. In the age of ubiquitous smartphones, AI-powered chatbots and 24/7 connectivity, effective customer interaction in the ...
Patient Care
Discover the Hottest New Trends in Cosmetic Surgery
In 2017, demand for non-invasive and invasive cosmetic surgery went up by twenty-five percent, based on statistics from the American ...
Homecare
4 Tips for Home Healthcare
It can be difficult to accept the fact that an elderly relative’s health is in decline. Yet it is essential ...
Patient Care
Daily Symptom Monitoring and Weekly Video Health Coaching
Key for Costliest Health Plan Members and Employee Claimants By Pam Greenhouse The total cost of chronic disease in American ...
Patient Care
A Race for the Cure: Considering the Patient Experience in an Ailing U.S. Healthcare System
By Robert E. Grant At this year’s HIMSS (Healthcare Information and Management Systems Society) conference, which explores, shares and promotes ...
Patient Care
Medical Travel Companions: The Unsung Caregivers
Travel companions play an important role as advocates and caregivers By Laura Carabello Among those who travel across the country ...
Patient Care
Five Ways to Make Your Patient Feel Special, Safe, and in Awe of Your Services
By Kim Bassett Hospital executives, physicians and healthcare workers — myself included — see the hospital world from a very ...
