Windber Medical Center (WMC) is the recipient of the HealthGrades Outstanding Patient Experience Award™ for 2011. This distinctive award places WMC within the top 10% of hospitals nationwide for exemplary service to patients. Out of 3,797 hospitals in the country, only 8 hospitals within Pennsylvania were recognized for their service. Windber Medical Center is the only hospital in western Pennsylvania to receive the HealthGrades Outstanding Patient Experience Award™ for 2011.
“It is a tremendous honor to receive this award based on our patients’ perceptions. Exemplary care is a hallmark within our Planetree, patient-centered care hospital. I am very proud of the staff and physicians at Windber Medical Center for making this affirmation of excellence in patient-care possible,” said Barbara Cliff, president and CEO.
As the only Planetree designated facility in Pennsylvania, Windber Medical Center maintains a high standard for patient-centered care by focusing on healing and nurturing the mind, body, and spirit. Patient-centered care is not just something they do, but who they are. They embrace the concepts that a warm, sensitive, healing environment is essential to the patient; wellness and prevention are just as essential as treating the ailment; the patient is involved in his or her care; and the family is an important part of that care.