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A doctor shows a patient a satisfaction rating scale on a tablet during a healthcare consultation in a medical office.
Clinical Care

The Hidden Drivers Behind Low Patient Satisfaction Ratings

BY
Henry Johnson

Explore the hidden drivers behind low patient satisfaction ratings. Uncover practical strategies to improve patient trust and elevate care delivery.

A group of five women, all wearing blue scrubs, standing and smiling in front of a wall of glass inside a building.
Health

What to Know Before Hiring Agency or Per Diem Nurses

BY
Henry Johnson

Thinking about hiring agency or per diem nurses? Here are six key things to consider so your staffing process goes smoothly from start to finish.

A close-up of the hands of a woman wearing blue scrubs and a stethoscope, holding the hand of a person in bed.
Patient Care

Client Processes Hospitals Must Ensure After Surgery

BY
Henry Johnson

Hospitals ensure safe patient recovery after surgery through strong communication, discharge planning and family involvement to prevent complications.

An empty hospital corridor with the doors to the corridor open. Both doors are blurry while the corridor is clear.
Healthcare System

How Healthcare Doors Support Accessibility Standards

BY
Henry Johnson

Healthcare doors play a vital role in meeting accessibility standards. Explore how they help efficient movement for patients, staff, and visitors.

A doctor stands in front of large windows. She holds out her hand, which has the word "Marketing" above it.
Healthcare System

5 Marketing Approaches That Are Changing Healthcare

BY
Henry Johnson

Discover how healthcare marketing is evolving with patient-centric strategies. Learn about five marketing approaches that are changing healthcare.

Around the Region

Allegheny County Physicians Weigh In on New Immunization Schedule

BY
The Western PA Healthcare News Team

The Centers for Disease Control and Prevention (CDC) and the U.S. Department of Health and Human Services (HHS) revised the ...

A man and a woman wearing orange safety uniforms, looking at a large controller inside an industrial environment.
Health

5 Ways To Enhance Workplace Safety Programs

BY
Henry Johnson

Creating a resilient workplace through safety protocols, education, and communication boosts morale, prevents accidents, and fosters corporate responsibility.