By Oliver Dehning
You’re looking for a company to replace that worn-down carpeting in the waiting room of your small private practice. You send a few emails, get a response and a quote inside of a PDF and double-click to open it.
Just like that, every computer in the office is hit with ransomware.
With the modern world’s reliance on technology, everything comes to a standstill. Fifteen computers are locked down as backup files are restored. When the office reopens three days later, thousands of dollars in canceled appointments are lost – as is patient trust.
That scenario is rare, but not rare enough in healthcare, which was the industry most affected by data breaches in 2017 – the majority of its 328 disclosed breaches coming by hacking or malware attacks. This is despite HIPPA regulations that require strong cybersecurity measures, as well as the millions spent in IT costs by providers and other groups that possess patients’ delicate health information. [Read more…]