Patient Experience

Patient Care Patient Experience

Entitled Patients: 6 Ways to Respond 

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The Western PA Healthcare News Team

By Susan Keane Baker You probably know patients who present with entitled attitudes and you may think there’s not much ...

Patient Experience

Five Things Every Foster Parent Should Think about Before Adoption

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The Western PA Healthcare News Team

For many parents, being a foster parent is the only way they can experience the joys of being a parent. ...

Patient Experience

6 Parenting Lessons Learned from Cancer

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The Western PA Healthcare News Team

Listen as these amazing moms with cancer talk about how the disease changed the way they parent. Click on the image ...

Patient Experience

New PHC4 Report on Healthcare-Associated Infections Focuses on Readmissions

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The Western PA Healthcare News Team

Among Pennsylvania patients who acquired a healthcare-associated infection (HAI) in 2010, 31.3 percent were readmitted within 30 days for an ...

Patient Experience

Center for Organ Recovery & Education Embraces “20 Million in 2012,” Reflects on Recently Launched Initiatives to Increase Organ Donation

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The Western PA Healthcare News Team

 The Center for Organ Recovery & Education (CORE), a federally designated not-for-profit organ procurement organization (OPO) serving Pennsylvania, West Virginia, ...

Patient Experience

Compression Management Services Offers Personalized Services and Products for Breast Cancer and Lymphedema Patients

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The Western PA Healthcare News Team

By Daniel Casciato Compression products are used to provide support and increased circulation to patients suffering from various conditions including ...

Customer Service Patient Experience

Windber Medical Center Announced As Top Hospital in Patient Experience by HealthGrades

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The Western PA Healthcare News Team

Windber Medical Center (WMC) is the recipient of the HealthGrades Outstanding Patient Experience Award™ for 2011. This distinctive award places ...