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Highmark Health, AHN Announce New COVID-19 Vaccination and Masking Requirements for Employees
Highmark Health and Allegheny Health Network (AHN) officials today announced new steps the organization is taking to drive higher levels ...

Leverage the Power of Storytelling During Zoom Time
By Dave Mastovich Recently, I’ve had an opportunity to get back on the road and do in-person speaking engagements. Keynotes, ...

Crying Out for Help
By Nick Jacobs Let me begin with a caveat. In this article there will be a proposed “beginning of a ...

Patient Experience
Allegheny Health Network Offers Free Virtual Wig Salon to All Cancer Patients
Cancer patients who are dealing with hair loss can receive a free wig, and be fitted during a Zoom session ...

Patient Experience
Entitled Patients: 6 Ways to Respond
By Susan Keane Baker You probably know patients who present with entitled attitudes and you may think there’s not much ...

Commercial Real Estate
Healthcare Professionals: Negotiate Your Commercial Lease
By Dale Willerton and Jeff Grandfield For many healthcare professionals, negotiating a good lease or lease renewal against an experienced ...

Data Sharing Improves Patient Care, Efficiency
By Tom Peterson Everyone collects it, but no one is precisely sure who owns it. Everyone wants it, but sharing ...