There is a free educational two-credit Continuing Education activity for Personal Care Home Administrators, Nursing Home Administrators and Registered Nurses on Thursday, September 15, 2011. Download the flyer for details.
Participants in this course will develop insights into the importance of customer service, professional communication, thorough follow-up and excellent care. Professionalism is the key to attracting prospective residents through networking with the families, community groups, churches, anywhere you meet someone.
Registration: 4:00 PM
Presentation: 4:30 to 6:30 PM
489 Castle Shannon Boulevard
Mt. Lebanon, PA 15228
A complimentary dinner will be provided. Tours of Baptist Homes will be available following the presentation. All are welcome. Seating is limited so please RSVP to Sue Lauer by Monday, September 12th by email at [email protected] or phone 412-572-8308.