Patient Experience

Patient Care

Texas Vision: Eye Care Health, What You Need to Know

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The Western PA Healthcare News Team

By Jeffrey Whitman, M.D., Key-Whitman Eye Center While our vision brings us joys year-round, summer in Texas is a special ...

Patient Care Patient Experience

Entitled Patients: 6 Ways to Respond 

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The Western PA Healthcare News Team

By Susan Keane Baker You probably know patients who present with entitled attitudes and you may think there’s not much ...

Patient Care

Gov. Tom Wolf Vetoes Bill Limiting Prescription Drugs For Injured Workers

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The Western PA Healthcare News Team

Pennsylvania Governor Tom Wolf recently vetoed a bill which sought to limit the type and amount of prescription drugs workers could access. ...

Patient Care

Customer Interaction Management: Why You Need to Focus On It

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The Western PA Healthcare News Team

By Alex Bäcker, Ph.D. In the age of ubiquitous smartphones, AI-powered chatbots and 24/7 connectivity, effective customer interaction in the ...

Patient Care

Discover the Hottest New Trends in Cosmetic Surgery

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The Western PA Healthcare News Team

In 2017, demand for non-invasive and invasive cosmetic surgery went up by twenty-five percent, based on statistics from the American ...

Homecare

4 Tips for Home Healthcare

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The Western PA Healthcare News Team

It can be difficult to accept the fact that an elderly relative’s health is in decline. Yet it is essential ...

Patient Care

Daily Symptom Monitoring and Weekly Video Health Coaching

BY
The Western PA Healthcare News Team

Key for Costliest Health Plan Members and Employee Claimants By Pam Greenhouse The total cost of chronic disease in American ...