As CEO of the next-generation healthcare support company TapestryHealth, Mark Hirschhorn brings years of leadership at the intersection of technology and health care to his work. At TapestryHealth, Mark Hirschhorn and his team manage a full range of artificial intelligence-driven, human-powered services that enhance patient outcomes while assisting post-acute care facilities in managing workflow and cost.
Supporting care management 24/7
TapestryHealth’s 24/7 passive remote patient monitoring (RPM) services allow it to play a mission-critical role in delivering the highest-possible quality of care to patients needing long-term care or experiencing chronic conditions. Mark Hirschhorn‘s team has developed the TapestryHealth model, which ingeniously combines established virtual technologies and data systems with human expertise, skill, and compassion. This model offers numerous options, allowing post-acute providers to select those that best fit the needs of their medical staff and their patients, making TapestryHealth systems scalable for facilities of all types and sizes.
TapestryHealth’s sophisticated RPM services support chronic care management programs, monitoring and analyzing vital signs and integrating this data into a patient’s cumulative electronic health record. This allows for more timely detection of patterns of physiological irregularities that need attention.
Connections that matter
TapestryHealth also provides round-the-clock virtual access to medical professionals who can support patients and families with routine check-ins and healthcare education designed to empower them as decision-makers in their own care.
Through TapestryHealth, partner care providers can seamlessly connect their own interdisciplinary teams with specialists in pulmonology, cardiology, or any other field. TapestryHealth also offers its own clinicians as primary care personnel for patients and to bridge any gaps between visits from a patient’s existing care team, ensuring comprehensive and continuous healthcare support.
Each client facility is assigned a TapestryHealth clinician as a trusted source of information and support. This elevated level of attention and expertise helps partner providers reduce acute-care readmissions while achieving improved outcomes for patients.
Evidence in numbers
Using standard RPM technology, university hospital care teams have reduced their readmission rates by up to 76 percent. Meanwhile, the integration of RPM programs into post-acute care has proven effective in reducing provider burnout and cost overruns. By optimizing the diagnostic and monitoring process, RPM enables early and efficient detection of emerging health issues, resulting in streamlined healthcare management. Consequently, patients in need of specific types of care interventions receive timely and targeted support, minimizing the risk of falls, metabolic crises, and other adverse events. This efficient approach allows care teams to proactively address critical needs.
The integration of various types of RPM, including wearable devices, sensors, apps, and AI-driven technologies, has become a crucial component of both chronic and post-acute care settings. These innovations play a central role in enhancing patient care and health outcomes. In 2020, more than 23 million people in the United States benefited from one or another type of RPM system monitoring their chronic conditions. Recent estimates for the year 2024 show that figure rising to more than 30 million.
From simple to complex, RPM has enhanced health care for decades
The trajectory of RPM’s rollout began in 1948 with the first known instance of a physician transmitting X-ray imagery via telephone wires. A decade later, medical teams were able to send electronic records of neurological examinations to colleagues for ease of consultation. Closed-circuit television further assisted the process of professional consultation in the 1960s, the decade in which remote patient monitoring became increasingly common.
In 1961, during astronaut Alan Shepard’s historic first crewed American space flight, doctors successfully monitored his physiological reactions in real-time using electrocardiogram technology. Then, in the 1990s, the build-out of the internet facilitated a large-scale transformation of the process of monitoring, recording, analyzing, and sharing patient data among care teams and consultants.
Today, it’s routine for medical professionals to receive and act on RPM-generated real-time data on patients’ blood pressure and oxygen levels, glucose levels, heart rate, body temperature, medication efficacy, and more. RPM devices assist patients and their providers in more efficiently managing pain, mental and behavioral health, and a wide range of other concerns.
Communication – The core of the TapestryHealth experience
The American Medical Association has found that as many as three-quarters of the deaths in the US are the result of chronic conditions like diabetes and heart disease. TapestryHealth’s RPM systems have often proven to be life-saving aspects of 360-degree chronic care management for patients in post-acute care facilities.
As an executive at one of the company’s client facilities put it, TapestryHealth’s RPM-driven Chronic Care Management Program allows their team to “identify clinical concerns before they happen.”
Other leaders at partner organizations have echoed this sentiment. One noted that thanks to TapestryHealth’s risk-assessment tools, their team was able to quickly request additional lab work for a patient and immediately address the patient’s medical issues.
At TapestryHealth, timely data delivery and effective communication are central to the partnership experience. “Today in medicine,” another partner said, “one of the most important things is communication.” She added, “[TapestryHealth] specialists . . . can make this communication just that much easier.”
As highlighted by numerous experts, RPM systems hold tremendous potential for enhancing the responsiveness, quality, and cost-effectiveness of patient-first care programs, benefiting patients, families, and healthcare providers alike.
Following TapestryHealth’s strategic approach, AI systems, machine learning, and emerging information technologies can be effectively utilized to automate routine tasks. This support empowers nurses, doctors, and clinicians to focus on applying their human insights where they matter most—enhancing the healthcare experience and overall quality of life for the patients and families who rely on them.
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