85% of all Medical Errors Linked to Poor Communication and Bad Behavior Among Healthcare Providers

Updated on September 4, 2012

New book by Renee Thompson, a Pittsburgh nurse, teaches nurses bully-proofing strategies to help create a more supportive work environment. 

Renee Thompson, MSN, RN, CMSRN, a professional development and communication expert is releasing her first book titled, “Do No Harm” Applies to Nurses Too! Strategies to protect and bully-proof yourself at work.

Bullying undermines a culture of safety and respect. In fact, 85% of all medical errors can be linked to poor communication and bad behavior among healthcare providers. Renee’s book teaches nurses how to avoid becoming the target of a bully, how to address bullying behavior in the workplace, and how to communicate effectively promoting a nurturing and supportive work environment.

As President and CEO of RTConnections, LLC, Renee speaks nationwide to healthcare and academic organizations on how to create positive, healthy work environments by improving the clinical and professional competence of the nursing workforce. Effective communication and conflict resolution, inter-professional collaboration, and bullying are her most popular topics.

“Patients deserve to be cared for by competent, compassionate nurses and nurses deserve to believe they make a difference,” says Renee, who instructs organizations and individuals on how to make that happen.

If you’d like more information on this topic or to schedule an interview with Renee Thompson, please contact her at 412.445.2653 or via email at [email protected].

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