Customer Service

Customer Service

4 Services to Help Improve Customer Satisfaction for Your Business

BY
The Western PA Healthcare News Team

There are a lot of things to think about when trying to expand your small business. You will start to ...

Customer Service

How to Take Customer Service in Your Medical Practice to the Next Level

BY
The Western PA Healthcare News Team

Maintaining a level of outstanding customer service throughout a patient’s visit plays a critical part in retaining loyal patients as ...

Customer Service Patient Experience

Windber Medical Center Announced As Top Hospital in Patient Experience by HealthGrades

BY
The Western PA Healthcare News Team

Windber Medical Center (WMC) is the recipient of the HealthGrades Outstanding Patient Experience Award™ for 2011. This distinctive award places ...