The Essential Risk Management Tool for Discussing Medical Care to Patients and Family Members

Updated on August 16, 2014

Screen Shot 2014-08-16 at 7.43.29 AMAs an employee in health care you’re informed early in your career to use simple language and avoid medical jargon when discussing medical treatment to a patient or family member. A new STTI book expands on this theory by sharing practical advice and phrases to use and avoid after medical situations.

In the new book To Comfort Always: A Nurse’s Guide to End-of-Life Care, Second Edition, Linda Norlander helps nurses navigate end-of-life care by answering poignant questions rarely answered with conviction in the health care industry. This book gives examples of phrases to use when a patient passes away, how to explain advance care planning, how to communicate with a patient or family without an interpreter, how to talk to children about death and many others.

+ posts

Throughout the year, our writers feature fresh, in-depth, and relevant information for our audience of 40,000+ healthcare leaders and professionals. As a healthcare business publication, we cover and cherish our relationship with the entire health care industry including administrators, nurses, physicians, physical therapists, pharmacists, and more. We cover a broad spectrum from hospitals to medical offices to outpatient services to eye surgery centers to university settings. We focus on rehabilitation, nursing homes, home care, hospice as well as men’s health, women’s heath, and pediatrics.